Refund Policy

Last updated: April 2026

30-Day Money-Back Guarantee

At KAH Jewelry, we stand behind every product we sell. If you are not completely satisfied with your purchase for any reason, we offer a full refund within 30 days of delivery — no questions asked.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

Item must be returned within 30 days of the delivery date
Item must be unused, unworn, and undamaged
Item must be in its original packaging
Proof of purchase (order number or confirmation email) is required

Non-Returnable Items

Items marked as Final Sale
Items damaged due to misuse or improper care
Items returned after the 30-day window

How to Initiate a Return

Step 1: Email us at support@kimanhuy.com with:

Your order number
The item(s) you wish to return
Reason for return (optional)

Step 2: We will respond within 24 hours with return instructions.

Step 3: Ship the item back using a trackable shipping method.

Step 4: Once we confirm receipt and condition of the item, your refund will be processed within 5–7 business days to your original payment method.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us immediately at support@kimanhuy.com with your order number and a photo of the item. We will send a replacement or issue a full refund at no additional cost to you.

Refund Timeline

Refunds are processed within 5–7 business days after we confirm receipt of the returned item. Depending on your bank or payment provider, it may take an additional 3–5 business days for the refund to appear in your account.